Who we are
HairbyVida (“we”, “us”, “our”) operates hairbyvida.com, an online store selling luxury and affordable human hair wigs and hair units to customers in Nigeria and internationally. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
When you browse our store, create an account, or place an order, we may collect: your name, email address, phone number, delivery and billing address, order history, and payment confirmation details (we do not store your card or bank details — these are processed securely by our payment provider). We also collect basic technical data such as your IP address and browser type to help keep the site secure and working properly.
How we use your information
- To process and deliver your orders
- To communicate with you about your order, delivery, or customer service questions
- To send updates about new arrivals or promotions, only if you’ve opted in
- To improve our products, website, and customer experience
- To prevent fraud and keep our store secure
Sharing your information
We do not sell your personal information. We only share it with trusted third parties who help us run our store — such as payment processors, delivery/logistics partners, and website hosting providers — solely for the purpose of fulfilling your order and operating the site.
Cookies
Our site uses cookies to keep your cart and account session working, remember your preferences, and understand how visitors use the site so we can improve it.
Your rights
You can request to see, update, or delete the personal information we hold about you at any time by contacting us. If you created an account, you can also update most details directly from your account dashboard.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us through our Contact page.